NightKey ID Management System

ID Verification + Contact Tracing + Crowd Control + Unlock Commercial Insights

NightKey is a smart front-of-house system for venues that enables fast check-in (Instant ID Verification), compliant contact tracing recording + reveals key insights into venue customer bases improving commercial data-driven decision making. NightKey provides venue owners with the tools to operate a safer venue with fast check-in + compliant tracing, ability to quickly identify problem patrons, stamp out antisocial behaviour and keep underage patrons out. D+I has worked with NightKey to design and develop a safe, simple, secure patron management system for venue operators, staff and customers. The NightKey system has been guided by a voice of the user (Hospitality Venue Owners, Staff + Patrons) development process leading to the development of two new systems catering to differing operational complexity requirements (NightKey Terminal + NightKey Mini Tablet).

NightKey Terminal + NightKey Mini

The NightKey Terminal takes away the challenges facing identity management by combining instant identity document verification (scan + verify) with fingerprint capture and facial recognition algorithms to accurately and securely identity patrons. NightKey Mini uses a tablet’s camera and NightKey Software to quickly scan and verify government issued identity documents (I.E. Australian + Int. drivers licenses, Australian + Int. Passports + more).

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Safe. Simple. Secure.

CONTACT TRACING

NightKey captures all the information you need instantly. Skip confusing QR Codes that rely on customers providing honest answers. Say Goodbye to paper forms to fill out and keep track of. Simply scan IDs, get instant official document verification, let customers enter/confirm their details, optionally you can record temperature data captured using a third-party thermometer.

CROWD CONTROL

People want to have a good time. Unfortunately, often there is one or two troublemakers in the mix. With NightKey, if an incident occurs, you can flag the people involved + make sure it doesn't happen again. Patrons flagged for antisocial behaviour are unable to remove data without connecting with NightKey's support team. NightKey helps venue operators create a safe + welcoming environment for everyone.

CUSTOMER CONTROLLED DATA

All customer data is stored securely in the NightKey cloud. Venues are required to keep contact tracing records for minimum 30 days. Customers can take control of their data + remove it by simply logging into the NightKey website patron portal (unless the patron has been flagged for antisocial behaviour). NightKey never sells customer data with the platform designed to be fully compliant with Federal Australia Privacy Laws.

KEY COMMERCIAL INSIGHTS

The NightKey Venue Management Portal - Manage single or multiple venues from one simple dashboard. Gain a better understanding of who’s frequenting the venue, identify the regulars, VIPs + high rollers. Gather intelligence + apply it in real-time. Reward your best customers - Next time they visit, customise the experience - starting from the moment they arrive. Boost loyalty + repeat business + word of mouth. For Group Operators.

EVOLUTIONARY

Unlike other identity management systems on the market, NightKey constantly evolves to meet changing ID, technology and compliance requirements (including contact tracing compliance).

SOLUTIONARY

NightKey solves the issues of safety, compliance, tracing, data sovereignty and management, while rewarding good behaviour and providing an easy way for staff to manage lines and eliminate bad behaviour.

OPERATIONAL OPTIONS

Nightkey was designed by hospitality industry experts, knowing it needed to fit into multiple venues types to improve efficiency, not hinder it. From traditional terminals (NightKey Terminal) to mobile apps (NightKey Mini). NightKey has a solution to suit all types of businesses.

Customer controlled data

NightKey Systems put the power to control personal data back into the hands of customers - customers can simply log into the ‘Manage my Data’ portal to make data control requests. All customer data is stored by NightKey Systems (Built on bank-grade security. Data stored off-site, not at the venue, or in local hardware) in full compliance with Australian law. Nightkey Systems have been designed to be fully compliant with the Australian Privacy Act + Australian Privacy Principles.

Learn more - visit: nightkey.com.au →

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