CLIENT TESTIMONIALS

LAVO

★★★★★

LAVO™ Hydrogen Energy Storage System:
At LAVO’s core is the patented metal hydride technology which enables the safe storage of hydrogen to power the next generation of renewable products and energy generation.

We would like to thank and acknowledge our design partners, Design + Industry (D+I), who share our ambition for design, innovation and engineering that contributes to a sustainable future.

Alan Yu (CEO) // 11•05•2022

LinkedIn

AdvanCell Isotopes

★★★★★

AdvanCell is an Australian clinical stage radiopharmaceutical company with a platform technology for a revolutionary cancer treatment called Targeted Alpha Therapy.

A world leading industrial design firm. We could not have achieved our development objectives without them. Proactive, responsive, creative and professional. From block diagrams to an operating device - we were lucky to engage with D+I at a vital stage and look forward to years of future cooperation.

Andrew (Managing Director) // 25•03•2022

Verified Google Review

Zeta Surgical

★★★★★

Zeta Surgical A new frontier in surgical guidance. Transforming surgery with mixed reality and collaborative robotics.

D+I brings together a rare and perfect blend of deep technical/vertical expertise and beautiful, highly usable design. Their firm is by far the most exciting and talented firm in the medtech space globally. It is the go-to firm for top startups funded by investors such as Y Combinator and Founders Fund, and have extensive experience working with large players such as Siemens and others. D+I helped us develop our surgical guidance system Zeta Surgical, and have been an integral part of our journey and an absolute pleasure to work with.

Jose (CEO) // 15•03•2022

Verified Google Review

Milieu Labs

★★★★★

Milieu Labs works with some of Australia’s leading tech companies to develop products that surprise, delight, and work beautifully. The Milieu Climate Smart Thermostat is the first product from Milieu Labs. Milieu Climate is equipped with 9 intelligent sensors for monitoring and optimising the indoor environment.

D+I have been our design partner for many years.
They have an amazing team and their work is exceptional and delivered on time every time.
We never hesitate to contact D+I for any of our challenging design work.

Kevin (Founder) // 25•02•2022

Verified Google Review

Hone

★★★★★

Hone delivers solutions for chemometric testing and analytics. Hone's Machine Learning software, combined with patented spectral engines, enables solutions for multiple industries. Some industries using Hone technology include agriculture, food and beverage processing, manufacturing, and research projects.

In our experience working with D+I over multiple years, they are Australia's leading product design & enginerring consultants. Working with D+I's experienced and talented staff reduces risks in our product design process and we always end up with a product that is fit for purpose and that we love.

Antony (CEO + Co-Founder) // 22•02•2022

Verified Google Review

Navbit

★★★★★

Navbit: Simply clever hip navigation Navbit provides surgeons, hospitals and patients greater peace of mind with cup technology that removes the guesswork, helping surgeons make quick, informed and accurate decisions to deliver within the alignment target.

The best in the business. Excellence is in their DNA.

Lynette (CEO, Navbit) // 01•12•2021

Verified Google Review

Zip

★★★★★

Zip Water: Zip award winning technology transforms water instantly. Filtered, boiling, chilled, sparkling for home and business. Zip Water ranks #5 on the 2021 AFR Boss Most Innovative Companies List.

I have worked with D+I on a number of innovation designs which have gone on to win Good Design Award accolades. The team are creative and passionate, and deliver high quality results that ultimately enable us to deliver our business objectives.

Maria (Senior Product + Portfolio Manager) // 14•10•2021

Verified Google Review

AbilityMade

★★★★★

AbilityMade is a mission-driven organization working to give children with disabilities access to the orthoses they need to live their best life.

We worked with the D&I crew on our new Instantaneous 3D Scanner, and I just can't speak highly enough of them. World-class, award-winning design, and so down to earth and easy to work with. Highly recommended!

Johan (Founder) // 25•03•2022

Verified Google Review

VenTek International

★★★★★

VenTek International: VenTek is a manufacturer of, and technology service provider for, automated payment processing and compliance enforcement systems for three main industrial markets: parking, transit ticketing and parks & recreation permitting.

Over the fifteen years that we have worked together D+I has consistently provided us the highest level of industrial design and support services. Their work is world class and is now recognized in North America and globally as leading edge product development. Their solutions have evolved to the point where we trust them implicitly and will always seek their guidance.

Gary C. (President & CEO) // 02•09•2021

Verified Google Review

CRESSTEC

★★★★★

Cresstec: REED™ (Regulating Energy Efficiency Device)is a revolutionary energy saving and leak mitigating technology developed for commercial HVAC-R (heating, ventilation, air conditioning, and refrigeration) systems. REED™ was designed around the second law of thermal dynamics utilising normally wasted energy to improve system efficiency whilst eliminating refrigerant leaks. A sustainable technology that can significantly reduce emissions.

Working with D + I on our project has been a simple and professional solution to the commercialisation of our new regulating energy efficiency device (REED). As this is our first clean sheet product to market, we have experienced a steep learning curve however D + I understood this and have guided us, taking us from our engineering prototype through to MVP and finally our production ready commercial design. They assisted us in assuring we were meeting market expectations in function and form and designing the product to our brief, including direction with brand development. D + I have turned out to be a very versatile solution with a broad skill set offering. We have multiple other clean sheet products to bring to market and we look forward to working with Murray and the team at D + I for our designs.

Ian N. (CEO) // 01•09•2021

Verified Google Review

SmartAED

★★★★★

SmartAED: Enhancing Community Resilience to Sudden Cardiac Arrest. Publicly accessible defibrillators, locatable in real time and in good working order when they are needed.

D+I have been our industrial designers for our primary product, smartaed, over more than 3 years, matching the iterations of our electronic R&D efforts with increasingly sophisticated industrial designs. Every member of the D+I team with whom we've been in contact, from the front of office to the Managing Director, have been personable, engaged and absolutely committed to ensuring the end result is a first-class reflection of our endeavours. We look forward to a continuing relationship as our product range grows and diversifies.

David L. (Founder) // 01•09•2021

Verified Google Review

VINSI

★★★★★

Vinsi: Vinsi Partners are a consulting engineering firm delivering non-conflicted services in the fields of: Corrosion Engineering, Durability Assurance, Structural Engineering, Advanced Inspections, Specialist Drafting + Expert Witness.

We recently engaged D+I to work on developing the manufacturing details for an industrial sensor. D+I provided us with a completed package that included specific steps to turn out a great product. Working with the team at D+I was a great experience and I would recommend them to anyone that is looking to commercialize a concept design.

David M. (Principal Engineer) // 01•09•2021

Verified Google Review

HYPHA by Wireless Innovation

★★★★★

HYPHA by Wireless Innovation: Specialists in critical communications.

From idea, to concept, to commercialised product. Every step of the way we were advised of a particular path, challenge or choice. We did our cross checking, the advice first given by the D+I team always turned out to be right. Partnering with D+I ensured engineering + electronics excellence — we did not have to review a cable. Everything just worked. This development was rapid — 200 days from idea to product — with HyphaCAP now being trialled by emergency + mining teams around the U.S. and Australia.

Michael (Head of Product) // 20•09•2021

GOKI TRAVEL

★★★★★

Goki Travel Revolutionise your space. Become a SmartProperty. Smart Lock and Property Management Ecosystem for Hotels, Hostels, AirBnBs, Student Living Accomodation + Homes.

Everyone at Goki is delighted with the work that Design + Industry put into our smart devices. We Have now sold our solution into every continent in the world - which we simply couldn’t have done without them. Can’t recommend highly enough!

Jack B. (CEO & Founder) // 31•08•2021

Verified Google Review

Inventia Life Science

★★★★★

Inventia Life Science: ILS has a core focus on the development, manufacture and sale of equipment and reagents for advanced medical research assays by means of 3D bioprinting. ILS’ approach to low cost and standardised bio-based additive fabrication of 3D human tissue and organ models will transform the medical research sector by providing the hardware, software, consumables and reagents, as well as customised protocols, to enable the flexible production of 3D cell based assays.

On 31 st October 2014, I was on a flight from Melbourne to Sydney when I watched James Cameron’s Deepsea Challenge 3D, documenting a record-breaking journey to Earth's lowest point, nearly seven miles deep to the bottom of the Mariana Trench in the Pacific Ocean . As we were also at the beginning of our journey, I thought that if D+I was successful in the development of the submarine for this record-breaking adventure, they would be a perfect partner for Inventia to develop RASTRUM, the world’s most advanced 3D bioprinting platform.

I called D+I the next day and met with their team in Balmain the following week. Their reception was very welcoming and approachable. After the first meeting, we knew we had found the right partner for our own challenging project. In the same way that James Cameron needed a partner that was innovative and creative, we were embarking on a project to develop something totally new but required the best possible quality.

D+I worked seamlessly with Inventia through the entire RASTRUM product development, from proof-of-concept to commercialisation. The success of the RASTRUM platform would not have been achieved without the creativity, talent and hard work of the D+I team.

We have worked closely with D+I for over 2 years. We are very pleased with their work and they continue to meet the brief with their original and innovative design solutions. I am confident we will continue to work with them on current and future projects.

Julio R. (CEO) // 2019

Written Client Review

Cochlear

★★★★★

Cochlear Limited: Cochlear is a leader in implantable hearing devices that help to restore hearing and connect people to a world of sound.

The Aqua+ has been a huge commercial success for us, but more importantly, it’s helped bring the gift of sound to our recipients in all environments. Working with the talented team at Design + Industry on the Aqua+ was a great experience. The team quickly got their heads around the brief and were able to provide us with solid design concepts and prototypes we could test with our users. By also keeping manufacturability as a focus throughout the process, we were able to quickly commercialise the product once a design was selected.

Hans Yoo, Cochlear Limited // 2015

Ocean Guardian

★★★★★

Ocean Guardian (Shark Shield): Ocean Guardian products, powered by Shark Shield Technology, are the world’s only scientifically proven and independently tested electrical shark deterrents. Government approved and developed over two decades of research, Ocean Guardian’s patented technology creates a powerful three-dimensional electrical field which causes safe but unbearable spasms in shark’s short-range electrical receptors, turning sharks away - including Great Whites. Nothing is more effective.

Ocean Guardian engaged Design & Industry as a partner for the development of a world first handheld personal shark deterrent device. The project involved developing initial product concepts based purely on an idea, the company had no working models or concepts.

We need a product which firstly was functional, ergonomically effective and as its target market was consumer divers and snorkelers it needed to be aesthetically pleasing to the target market, as was being cost effective to manufacture. Design & Industry exceeded expectations on all aspects of the innovation and design specifications. The team assigned to our project were all highly competent, innovative with their approach and easy to work with, and had a broad range of skills and experience. All aspects of product development were covered, from creative genius, to engineering excellence, to manufacturing knowledge.

As always, our development schedule was very ambitious, and Design & Industry’s staff took every milestone onboard, managed the process very effectively, and delivered. Ocean Guardian always felt like we were the most important customer. Ocean Guardian is extremely satisfied with the D&I product innovation and development process, and especially the outcome. We would have no hesitation in recommending Design & Industry.

Linday L. (CEO) // 11•06•2019

Written Client Review

OBJ Limited

★★★★★

OBJ Limited: OBJ is a transdermal (through the skin) ingredient delivery specialist that focuses on innovations in skincare, haircare and pharmaceutical product performance.

OBJ created the Magnetic Microarray Technology that provided a tuneable force that capable of physically drive ingredient molecules from a formulation and deeper into the skin, hair or blood stream. The application of weak atomic forces as a means of improving topical product performance seems logical to those who may have studied University physics, but the concept overwhelmed Brand Managers and Consumers alike.

For these reasons, we sought the help of D+I as we felt that the real challenge was not the science, but finding a communications methodology involving high quality virtual imagery, beautifully finished prototypes and suitable brandings. With D+I’s assistance we developed an entire Visual Brand Architecture that made the science approachable, stylish and aspirational.

The first major International Brand to pick up on this was SK-II, Proctor and Gamble’s Premium Skin Care brands from Japan. We launched SK-II’s first D+I designed product in 2014. The second and third products built upon that initial design language have gone from strength to strength. One of D+I’s more recent designs captured the Best New products award from Vogue Japan. Our experience with D+I has been a very good one that we plan to keep building on that relationship as we expand our technologies and grow into new markets.

Jeffrey E. (Managing Director) // 28•05•2019

Written Client Review

Deepsea Challenger

★★★★★

Acheron Project / Deepsea Challenger Pilot Sphere: On March 26, 2012, National Geographic Explorer James Cameron made a record-breaking solo dive to the Earth's deepest point (10,900 m) - The Mariana Trench.

On March 26th 2012, underwater explorer and film director James Cameron piloted the Deepsea Challenger submersible to the deepest spot in the world’s ocean – 10,900m in the Marianas Trench.

Design + Industry were approached by the Acheron team to help design, build and install the pilot Sphere for the submersible. As Project Manager for Sub Internals, I worked very closely with Design and Industry throughout the project.

The Internal Pilot Sphere consists of several integrated systems that allow the sub to be operated and to keep the pilot alive and comfortable throughout the dive. The design brief was to fit 140 complex operating systems inside 43’ diameter sphere – a space equivalent to an average sized fridge.

Design + Industry surpassed all expectations and delivered a system that functioned perfectly on every dive. It has been generally accepted (by Woods Hole and other major Oceanographic Institutions) that the pilot sphere sets a new standard in the submersible industry. Throughout the entire process, from consultation to final installation, the Design + Industry team could not have been more helpful, enthusiastic and professional. The contribution they made to the safety and comfort of the pilot sphere was a major factor in the mission’s overall success. I cannot recommend Design + Industry highly enough. Everyone at Acheron is extremely grateful and proud of their involvement.

John G. (Project Manager Sub Internals / Acheron Project) // 13•05•2013

Written Client Review

IPS Group

★★★★★

IPS Group: The IPS Group is a manufacturer of telecommunication and electronic parking meter products since 1994. The company was awarded the Fastest Growing Technology Company award by De Loitte and Touche in 2001.

IPS identified a market opportunity for a high technology Single Space Parking Meter in the USA. The United States has 5 million single parking meters still installed in the streets of the cities but these parking meters can only accept payment with coins and stored value cards.

The concept was to design a Single Space Meter that would be wirelessly connected to the internet and which would be able to accept multi payment options including online credit card payment. The challenge was to design this product small enough and power efficient enough to be able to be retrofitted into the existing single space meter housings in the USA.

The mechanical design was incredibly difficult and we engaged Design+Industry to work on this aspect of the project for us. Design+Industry worked on the project from concept to final production and have been without a doubt the most skilful design company we have ever worked with. They have done 3D designs, simulations, SLA samples, space constraint drawings for the electronic components and have liased with Chinese suppliers with regards to the tool designs and the manufacture of the components.

We have launched the product in the USA and the response has been fantastic. The product has been rated as the most innovative to have been launched in decades and has been featured in Modern Marvels on the History Channel. We intend to continue our relationship with Design+Industry as we have a number of new products that they will design for IPS. Design+Industry is a world class company and we would have no hesitation in recommending them to anyone.

David W. K. // 2008

Written Client Review

SYKES

★★★★★

Sykes: Sykes was established in Australia in 1967 to service the growing Australian mining and construction industries. Sykes Group is now one of the largest auto prime pump manufacturers in the world. We take great pride in offering our customers a total equipment solution to a variety of industries and a spectrum of applications.

Sykes Group realised that there was a critical need for an acoustic barrier for a pumpset, which was individual and stylish in design, but provided our customers with the functionality and efficiency which they have become accustomed to.

We provided Design + Industry with our criteria for this project and were pleasantly surprised when they went over and above our expectations and provided us with a number of different concept options – all which met our needs. Although aesthetics were the main reason we contracted Design + Industry they always made sure functionality was a prime consideration. This is something we have found in the past can be difficult; however they were extremely flexible and open to the modifications and enhancements we requested.

From a project management perspective, Design + Industry, provided us with very clear lines of communication and access to all areas of expertise. At each point of contact with the company we were given their full attention and made to feel like we were their only client (even though we knew we weren’t!). They were happy to come to our offices for meetings, or alternatively when we visited their offices, we were made to feel enormously welcome and were impressed with their organisation. It is this effective customer relationship management that made the process itself easy and enjoyable.

The final result was the YAKKA - a compact, trailer-mounted auto prime pump system designed specifically for the rental, municipal and construction industries. The system, or module, is comprised of a main chassis and a rotationally moulded enclosure with integral roll cage, which serves as both an acoustic barrier and as a means to protect the module from vandalism and extreme environmental conditions. The enclosure design was developed to enable easy access for maintenance and can be simply removed as a sub-assembly by hoist for servicing.

Sykes Group has benefited both financially and by reputation due to the final product Design + Industry provided us with. The YAKKA won the Australian Design Award in 2007, a testimonial of its own for Design + Industry! We are now looking into increasing our capacity to manufacture the YAKKA due to its enormous success in the marketplace. As well as thriving in Australian markets, the YAKKA also has international appeal, which has lead to an increase in our export success.

The Yakka is now a market leader worldwide with the combined features of excellent pump performance whilst achieving significant levels of noise reduction. We have been more than satisfied with the product Design + Industry provided us with, and were please with the entire process. This said, we would have no hesitation in recommending Design + Industry to other companies, and indeed they would be our only choice if a similar project was to arise in the future.

Darran C. (Engineering Director) // 2008

Written Client Review

AmTote Australasia

★★★★★

AmTote Australasia: AmTote Australasia has for 24 years, developed hardware and software for Australian TAB’s and some overseas customers. We have specialised in meeting the specifications of our customers leading to development of total and very different solutions for each State. The nature of the totalisator industry has necessitated our development of hardware involving mechanical engineering of motorised transports with optical and electrical integration.

With Design + Industry’s help we have developed products that are both functional and stylish, resulting in our company maintaining its position as the major supplier to TAB’s in Australia. “Industrial design” as it is called in this country, is not just about making the product look stylish. It means the designers being involved from inception, working through design of components, form and function, culminating in structuring the product for access and service.

Over the years Design + Industry has designed numerous terminals for AmTote. The relationship that has developed between the staff of both companies is virtually seamless and we at AmTote feel that we are working with our own designers. Product development is interactive with open discussion and sharing of ideas, ultimately resulting in equipment that has met the longevity test required by our customers.

Stewart S. (Director) // 2008

Written Client Review

Albion Sports

★★★★★

Albion: Albion has been the international leader in cricket helmet development for more than a quarter of a century. Albion supplies the majority of cricket helmets to the world’s leading international and first class cricket teams, including the current world champions, Australia.

Taking helmet design to a new level, Albion engaged the services of Murray Hunter and the D+I team with the objective to create a sports helmet that could be customised to adapt to many sporting disciplines, ranging from cricket to equestrian to extreme sports. The D+I team were able to deliver a helmet that would appeal to a cross section of markets and be the world’s best.

From the outset of the project D+I took a team approach, working with members of various Albion departments and in close consultation with international elite cricketers to gain feedback on design concepts. A true test of quality of the design was demonstrated in the creation of the articulated fitting system which significantly improved ergonomics and overall comfort. This was an important feature for professional cricketers.

D+I understood the need for the helmet to be customised to suit the needs of different teams. The combination of materials such as plastic and fabric paneling allows the helmet to be easily configured to suit the teams playing colours and emblems.

D+I must be praised for achieving all the requirements of this complex project. The NXT Helmet is now the launch pad for adapting the design to other sporting applications such as equestrian and extreme sports. These future application development processes can now be rolled out with ease. This is not an easy task considering the spectrum of requirement of the various sports.

At all times D+I were enthusiastic, creative and displayed a “can do “attitude to all parts of the project. Winning an Australian International Design Award in 2008 for the NXT Helmet only reinforces D+I’s capability. I have no hesitation in recommending D+I to any future company contemplating engaging their design services.

Gary C. (CEO) // 2008

Written Client Review

Chattanooga

★★★★★

Chattanooga Group: Encore Medical Corporation (ENMC) is a manufacturer of orthopedic and rehabilitation equipment in the United States. In 2003 it had sales revenues of approximately $110 million.

Encore Medical Corporation’s Chattanooga Group division engaged Design + Industry of Sydney, Australia to develop a new line of electrotherapy and ultrasound equipment approximately four years ago. Chattanooga Group’s objective was to create a product range, which would allow the company to compete in markets outside of the United States. Chattanooga Group previously had strong market share in the United States but almost no share of the $80 million international market. This lack of market share was caused by appe arance and function of the existing products not being up to international standards. Design+Industry was selected for the project due to their ability to create a world-class design that we felt would be appropriate for all markets throughout the world. It was our belief that a high-quality Australian design firm, such as Design+Industry, could accomplish this objective. Our impression has been that their design skills have been influenced by several areas of the world including the United States, Asia and Europe. Additionally, it was our belief that Design+Industry could also help us source the final product in Asia. This project was the single largest design project Chattanooga Group has ever undertaken.

It involved expenditures of close to $2 million and the active participation of 50 individuals in the U.S. as well as the Design+ Industry team in Australia. The product line being developed was quite large with many different models and sizes in both domestic and international versions.

Design+Industry did a fabulous job of driving the project from concept to launch. Initially they made concept drawings, then colour renderings, models, detailed drawings, preproduction samples and finally, fully tooled production units. Design+Industry made several trips to the U.S. at predetermined times and extensively utlized the Internet to communicate daily progress. Performance to budget was communicated in detailed monthly statements.

Chattanooga Group and Encore Medical Corporation have been delighted by the service and attention to detail that was received from Design+Industry. We started this project hoping to get a good solid product, which would generate additional sales in the international markets. We ended up with a product line, which is undoubtedly, and obviously the best of its type in the world. Initial sales indicate a quick payback and a very bright future for Chattanooga Group in the world electrotherapy and ultrasound markets.

Paul D. C. (President and COO) // 02•02•2004

Written Client Review

Ingenico

★★★★★

Ingenico (EFTPOS Terminals): Ingenico was founded in 1980 and has expanded to become the worldwide leader in secure credit/debit transaction equipment. The Ingenico headquarters are located in France and the company employees close to 2,000 people, with a presence in every continent, managing 20 subsidiaries and working with 300 distributors around the world. Today the Ingenico Group has some 7.5million payment terminals annually, with worldwide total sales in the region of US$450 million each year.

Design+Industry started working for the Group in 1987 and has designed and engineered many products for Ingenico during this 15 year relationship. The products designed by D+I for the Ingenico Group have been sold worldwide and have attributed to the ongoing global expansion of the PX 318 and the PX 328 PINpad product ranges, along with the two generations of the NPT terminals, which have been the worlds smallest hand held payment terminal for many years. As the Ingenico Group has expanded, global design policies have been established to standardise the product lines and ensure market leadership is sustained worldwide in terms of aesthetics, operability, design postponement and manufacturability. To support the implementation of these policies, D+I has been exclusively appointed to create the unique Ingenico image for all our current ranges of global products.

Our 15 year working relationship with D+I has been extremely successful and in the time, Ingenico has risen to a position of global leadership in the payment terminals market place. In each instance, D+I has truly proven their ability to work effortlessly with each of our R&D groups throughout the world, giving us real market definition in terms of design and image and in turn contributing to our current market leadership position.

D+I has always continued to perform under tight development constraints, meeting the demands for high volume, low cost production in critical project lead-times. They have engineered our products and managed production tooling undertaken in China, from which plastic parts are supplied to the group worldwide.

The length of the relationship is a direct reflection of the ability D+I to grow with Ingenico and consistently supply globally competitive product solutions to the group.

Gareth O. (Managing Director) // 02•02•2004

Written Client Review