ICM Auto Bag Drop
Product + Engineering
ICM’s Auto Bag Drop (ABD) enables airline passengers to check-in their baggage by themselves without having to queue at a check-in desk. The system scans the boarding pass and validates boarding details before the passenger places their bag on the weigh-scale conveyor to be weighed and measured.
A key design feature is the side-loading of bags — this is easier than front loading and provides a clear, safe area for passengers. The overall aesthetic of the design is intended to provide a non-intimidating user experience.